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Tutorial - Payouts

In this tutorial, you will learn how to enter a payout for a user in your group and how to confirm this payout. In addition, you will also learn how you can request your payout in a foreign group.

1

Choosing the Currency for the Payout

The application contains an internal currency - the so-called karma. In order to exchange karma for real money, it must first be determined in which currency the karma exchange will take place. The currency in which the exchange takes place is always derived from the choice of the preferred currency of the user to whom the money is paid. The person paying the money is not able to determine the paid currency in any way.

The group owner should therefore ensure that the currency in which they pay the given user has an adequate karma → currency exchange rate set. To choose a preferred currency, proceed as follows:
Click the Settings button.
Click the Account button.
Click the Selected currency button.
Choose the currency you prefer for your payouts.
Click the Select button.
2

Payout Creation by the Group Owner

In this section, you will learn how the group owner can enter a payout for their collaborators and how the group member then confirms this payout.

2.1 Creating a Payout for a Worker

To create a payout for a worker, proceed as follows:
Click the Settings button.
Click the Groups button.
Click the Manage My Groups button.
Click on the button with the name of the group where you want to enter a payout.
Click the Payout user button.
In the Payout user section, select the user you want to pay. A conversion should then appear below the karma input field, indicating how much money you will be paying in the given currency. The currency is derived from the preferred currency of the user you are paying.
In the karma amount input field, enter how much karma you want to pay out.
Click the Payout button.

Note: The karma rate for the given currency is determined by your group's settings.

2.2 Confirmation of Payout Receipt

If the group owner has entered a payout for you and you have also received the money from them, you must confirm the receipt of the payout in the application. Only after this point will the user who received the payout have their karma deducted.

The group owner should ideally hand over the money physically to prevent potential fraud where the group owner sends the money but the worker does not confirm receipt of the money. As the group owner, you must always ensure before handing over the money that the other party confirms receipt of the money in the application. Ideally, have the group member perform this transaction with you in person when handing over the money. A group member confirms the receipt of money as follows:
Click the Settings button.
Click the Groups button.
Click the Manage Member Groups button.
Click on the name of the member group from which you were supposed to receive a payout.
Click the Payout Settings button.
Click the Manage Payouts button.
After finding the appropriate payout, click the Approve button.

Note: Upon receiving a new payout and after confirming receipt, the other party will always receive a notification in the app, found in the Notifications section.
3

Payout Request by a Group Member

In this section, you will learn how to request a payout from the group owner as a member of a foreign group.

3.1 Submitting a Payout Request

If you have earned some karma in the group and want to ask the group owner for a payout, proceed as follows:
Click the Settings button.
Click the Groups button.
Click the Manage Member Groups button.
Click on the name of the member group from which you were supposed to receive a payout.
Click the Payout Settings button.
Enter the amount of karma you want to exchange for money. Below this input field, you should see how much money you will receive according to the group's current exchange rate for your preferred currency.
Click the Request Payout button.

3.2 Confirmation / Rejection of a Payout Request

As the group owner, you have the right to decide whether to pay out the payout or not:
a) Payout Disbursement
Click the Settings button.
Click the Groups button.
Click the Manage My Groups button.
Click on the button with the name of the group where you want to enter a payout.
Click the Payout user button.
Click the Manage Payouts button.
Find the appropriate payout request and click the Approve button.
b) Payout Rejection
In order to prevent all payouts from being simply rejected, you cannot reject a payout request. However, this does not mean you have to pay it out. You can either ignore the payout request or agree with the user who requested the payout to remove their request. They can do this as follows:
Clicks the Settings button.
Clicks the Groups button.
Clicks the Manage My Groups button.
Clicks on the name of the member group from which they were supposed to receive a payout.
Clicks the Payout Settings button.
Clicks the Manage Payouts button.
After finding the appropriate payout, clicks the Delete button.

3.3 Confirmation of Receiving Money

To deduct karma from the user who requested a payout, their confirmation of receipt is required again. In this case, the group member who received the payout proceeds in the same way as in the Confirmation of Payout Receipt section.

In this case as well, the group owner should ensure that the group member confirms receipt of the money, ideally through physical delivery of the money and confirmation of the transaction during this physical meeting.
4

Video Tutorial